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Matrix Quality Mark


At the end of August 2021, Get SET received formal confirmation that it had been awarded the Matrix Standard quality mark.

We were very pleased by the news. The Matrix Standard website notes that it is the “Department for Education’s standard for ensuring the quality of the delivery of high-quality information, advice and guidance. The DfE supports the Matrix Standard as the quality framework for accrediting information, advice and guidance contracts including the National Careers Service, its subcontractors and other services delivered on behalf of the Education Skills Funding Agency.

“It helps providers to improve their services by benchmarking against best practice and it offers accreditation to those that meet the full standard.”

During the assessment, we received some very positive comments from our assessor, who stated that we had some unique strengths. The quality mark announcement followed a successful Ofsted Monitoring visit a few months earlier.

“We’re very proud of this achievement,” said Shabir Siddiq, Get SET’s Director of Quality and Compliance. “It’s very important that we continue to apply best practice in all our IAG work, and the Matrix Standard helps us to do that. It also provides independent verification that we meet all of the Standard’s requirements; the  quality mark is visible proof of that.”

Information, advice and guidance (IAG) form important elements of most of our support services, whether those are for people seeking jobs, career advancement or help with growing their businesses. For examples of our current projects, please see the ‘Pathways’ menu on our website.