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Certificate in Retail Knowledge (Level 2)

Venue: Remote Delivery/ Face to Face Delivery/ Distance Learning

Duration: Dependent on Learner

Dates & Times: Multiple Dates – Enquire for more information

Cost:  Free – Subject to eligibility

Overview: This qualification is to support individuals in the retail sector.

Overview

This qualification is to support individuals in the retail sector. Particularly, those persons that are looking to advance their knowledge and understanding of retail.

What will I study? 

This programme covers the following units:

  • Customer Service in the Retail Sector & Retail Selling Process
  • How Individuals and Teams Contribute to the Effectiveness
  • How a Retail Business Maintains Health and Safety
  • Handling of customer payments, confidentiality and security

Entry Requirements

Learners must be employed by organisations located in Greater Manchester or Lancashire.

To make a booking please complete the booking form or contact us on 01254 679998