Certificate in Retail Knowledge (Level 2)
Venue: Remote Delivery/ Face to Face Delivery/ Distance Learning
Duration: Dependent on Learner
Dates & Times: Multiple Dates – Enquire for more information
Cost: Free – Subject to eligibility
Overview: This qualification is to support individuals in the retail sector.
Overview
This qualification is to support individuals in the retail sector. Particularly, those persons that are looking to advance their knowledge and understanding of retail.
What will I study?
This programme covers the following units:
- Customer Service in the Retail Sector & Retail Selling Process
- How Individuals and Teams Contribute to the Effectiveness
- How a Retail Business Maintains Health and Safety
- Handling of customer payments, confidentiality and security
Entry Requirements
Learners must be employed by organisations located in Greater Manchester or Lancashire.